LENOVO 5Y Premier Support from 1Y
Gamintojas:
Prekės kodas (MPN): 5WS1F52306
Prekės kodas (MPN): 5WS1F52306
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Garantija
mėn.
mėn.
| Sandėlis | Sandėlyje / Atvyksta | Kaina (su PVM) | |
|---|---|---|---|
| S2 | >50 vnt. 1-5 d.d. >50 / - vnt. | 403,95 € |
| Pagrindinės savybės |
|---|
| Product description: | Lenovo Premier Support - extended service agreement - 5 years - on-site |
| Type: | Extended service agreement |
| Service included: | Parts and labour |
| Location: | On-site |
| Full contract period: | 5 years (from original purchase date of the equipment) |
| Response time: | Next business day |
| Covered configurations: | System with 1 year Premier Support |
| Designed for: | ThinkPad C13 Yoga Gen 1 Chromebook; C13 Yoga Gen 1 Chromebook Enterprise; L13; L13 Gen 2; L13 Gen 4; L13 Y |
Aprašymas Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management. Funkcijos Onshore technical call center support from Sydney, NSW Weekday 7am – 7pm technical call center support Next business day onsite labor* & parts prioritization Designated onshore technical account manager for specialized troubleshooting Single contact for end-to-end case management to see all issues through to closure Original Equipment Manufacturer (OEM) software support to support more than hardware |
| Product description: | Lenovo Premier Support - extended service agreement - 5 years - on-site |
| Type: | Extended service agreement |
| Service included: | Parts and labour |
| Location: | On-site |
| Full contract period: | 5 years (from original purchase date of the equipment) |
| Response time: | Next business day |
| Covered configurations: | System with 1 year Premier Support |
| Designed for: | ThinkPad C13 Yoga Gen 1 Chromebook; C13 Yoga Gen 1 Chromebook Enterprise; L13; L13 Gen 2; L13 Gen 4; L13 Y |
Aprašymas
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Funkcijos
Onshore technical call center support from Sydney, NSW
Weekday 7am – 7pm technical call center support
Next business day onsite labor* & parts prioritization
Designated onshore technical account manager for specialized troubleshooting
Single contact for end-to-end case management to see all issues through to closure
Original Equipment Manufacturer (OEM) software support to support more than hardware